03-13-2014, 03:45 PM
It never ceases to amaze me how BAD their customer service is. I need to order some parts.....I called them yesterday morning, and again this morning and here it is 2 full business days later and I have not heard a word from anyone. My business wouldn't survive with response times like that. This is not the first time this has happened.....the last 3 or 4 times I have tried to contact them, it has taken days for them to get back to me. They used to be good....I don't know what's happened, but it's a "Black Eye" for Tiara in my opinion.


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