10-30-2011, 11:58 AM
I have a 2000 3500 Open which has two electric rams, one on either side of the hatch cover. When opening, everything seems to work fine and both sides of the hatch raise in harmony and to the same opening distance with the motors stopping simultaneously. However, when closing, the port side ram lowers at a slower rate than the starboard side. The starbord side of the hatch reaches the deck faster, and when fully closed, that motor stops while the port side motor continues to lower the other side of the hatch. At this point, the port side has almost 3 inches left to go. The port side continues to close for a few seconds and when it is fully closed, its motor stops. I don't know if the ram or the electric motor is bad. Further, I don't even know which side is bad and which side is working correctly? Does anyone have any ideas? Thanks.
