[roboh20]

This is my experience, I have owned my 1996 Tiara 29 Open for ten years and am very happy with their product. I think Anthem is correct. In October of last year my boat was damaged in Super Storm Sandy in New Jersey. Although it wasn't totaled, there was considerable damage. The bowrail was destroyed so I decided to replace it with one from Tiara so to maintain the value of the boat. The order was placed ( with a $2500 deposit) with a Tiara dealer in mid- December and a February delivery was promised. It is now the end of August and the boat is high and dry! Promises of two more weeks, two more weeks since March. If they were honest with me and I was told they would not be able to suppy the rail, I could have made other plans. Tiara states we're at the mercy of their supplier. Very disapointed to say the least. Now that is very poor customer service!