Posts: 106
Threads: 3
Joined: Mar 2013
Reputation:
1
Vessel Info: 36 Open Hardtop, 52 Express Hardtop
03-10-2021, 02:16 PM
(This post was last modified: 07-08-2021, 06:13 AM by jmk.)
I've been more than pleased with the recent fast responses I've received from Tiara customer support via their email CR@TIARAYACHTS.COM. As a recent example, I asked if they had electrical wiring diagrams for a 1990 3600 Open, and I had them digitized and sent to me in an hour. Keep it up, guys!
Posts: 463
Threads: 3
Joined: May 2018
Reputation:
7
Home Port: Ashtabula, OH
Vessel Info: 1986 Tiara 3600 Open, Crusader 454's
Brian was able to provide me with the manufacturer and part number for my portlight on an '86 3600 Open! They offer first class customer service!
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Posts: 17
Threads: 4
Joined: Dec 2015
Reputation:
0
Home Port: Grand Haven, MI
Vessel Info: 2016 44 Coupe
Tiara’s customer support is awesome. We where on a trip last summer, had an issue with the head faucet, emailed Andrew at Tiara, within hours he emailed us the make and part we needed, took a walk to the hardware store in Frankfort and where able to find the part and fixed the problem. So happy to be a part of the Tiara family.
Posts: 58
Threads: 9
Joined: Jun 2019
Reputation:
3
Home Port: NY, Long Island, South shore
Vessel Info: 1998 4000 Express, Cat 3208
I'm on my second Tiara and I've had similar great experiences with customer support. There's a little plaque on my boat that says "Pride in ownership begins with pride in workmanship. -- Employees of Tiara"
Shout out to Andrew Kosten, Greg Haverdink, and Mitch Mills
Posts: 40
Threads: 13
Joined: Apr 2014
Reputation:
0
Please send me your email address and phone number.
Posts: 12
Threads: 2
Joined: May 2021
Reputation:
0
a thumbs up for the guys at tiara support. been very helpful!
Tiara Customer Support
